Frequently Asked Questions

Email

Here is a helpful video on onedrive

How do I access my email?

Login using your email username and password at https://outlook.office.com/.

How do I setup Email on my Desktop and Remove the Zimbra Connector?

Before you can setup your Desktop version of Outlook, you need to remove the ZCS Connector.

  1. Go to the Control Panel, and select "Mail" or "Mail 32-bit"
  2. Click Show Profiles
  3. Select Zimbra, and choose remove. Click Ok.
  4. In the control panel select Add and Remove Programs. Find the ZCS or Zimbra Connector, and remove it.
  5. Download and start Outlook on your computer and follow the steps it provides.

How do I setup Email on my Android Phone?

  1. Tap The Menu Button on the Home Screen
  2. Tap Settings
  3. Tap Accounts & Sync
  4. Tap the Add Account button
  5. Select Microsoft Exchange ActiveSync
  6. Enter Your Marietta College email address (username@marietta.edu) and password
  7. Tap Next
  8. Tap Exchange Account.
    • Domain Username: Your Marietta College email address preceded by a backslash (\username@marietta.edu)
    • Password: Enter your Password
    • Server: smtp.outlook.office365.com
    • Use secure connection (SSL): Check
    • Accept all SSL certificates: Leave un-checked
  9. Select your desired account options, and then tap Next.
  10. Select your desired settings on Set up email, and then tap Done.

How do I setup Email on my iPhone?

  1. Tap Settings on the Home Screen
  2. Tap Accounts & Passwords
  3. Tap Add Account
  4. Tap Exchange Server
  5. Enter Your Marietta College email address (username@marietta.edu)
  6. Enter Description if desired.
  7. Tap Next
  8. Tap Sign In (this should bring up a sign in page)
  9. Enter your password
  10. Tap Save

Select the settings you want to sync with your device (mail, contacts, calendar, reminders)

How do I setup Thunderbird?

  1. In Mozilla Thunderbird, from the Tools menu select Account Settings.
  2. Select Email Account, and click next.
  3. Enter your name and e-mail address.
  4. Select IMAP as the type of incoming server you are using. Your incoming server is outlook.office365.com. Click Next.
  5. Enter your email address for the Incoming User Name, and Outgoing User Name Click Next.
  6. Verify your account information and click Finish.
  7. In the Account Settings window, select Outgoing Server listed below your new account.
  8. Type smtp.outlook.office365.com for the Server Name and change the Port setting to 80.
  9. Select Use name and password and enter your e-mail address. Thunderbird will ask you for your password the first time you try to send mail. Click OK.

How do I reset my password, or find my username?

Go to this webpage to reset your account.

Microsoft Office

How do I download Office for free (Windows and Mac)?

Visit http://office.com. Log in with your Marietta College email address and find the button in the upper right hand corner to install Office.

Wireless

Dorm Wireless Connection

  1. Use Wi-Fi Settings to connect to the 'Marietta College' network
  2. Enter your username and password (Use your myMarietta credentials - example abc001)
  3. Be sure to check the box for 'Remember this network'
  4. For Android devices you may also need to choose ‘Do not validate’ under ‘CA Certificate’
  5. For Apple IOS devices you may also need to select ‘Trust’ to continue

For devices that will not connect to ‘Marietta College’ please use ‘MC Gaming’

Devices with known issues include:

The password for ‘MC Gaming’ is marietta (all lowercase).

Printing

How to Release a Print

  1. Print your file to '\\mcprint\ricohprinters'. You can release your print at ANY Ricoh copier on campus.
  2. Touch the copier screen to wake it up.
  3. Swipe your ID card over the scanner.
  4. Select Print Release on the copier screen.
  5. Select the job you wish to print, and tap Print.
  6. Click 'Log Off' or swipe your card again to log off.

How to Scan to Email

  1. Touch the copier screen to wake it up.
  2. Swipe your ID card over the scanner.
  3. Tap 'Scan'
  4. Note that your email address is prepopulated.
  5. Load your documents into the top feeder tray with the text facing up.
  6. If the document is double-sided, tap 'Settings' and choose 2-Sided.
  7. Tap 'Scan'
  8. Click 'Log Off' or swipe your card again to log off.

How to Make a Copy or Print from USB

  1. Touch the copier screen to wake it up.
  2. Swipe your ID card over the scanner.
  3. Tap 'Copy/Fax/USB Print'.
  4. Tap 'OK'
  5. Choose your copy settings.
  6. Tap 'Copy'
  7. Click 'Log Off' or swipe your card again to log off.